High Performance for less!
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Warranty Information
BCMAEngines guarantees against workmanship and manufacturing defects for a period of 2 year from the original date of purchase.
This warranty is limited to the original purchaser and is not transferable.
Warranty repairs will not cover:
Normal engine wear
Damage due to insufficient maintenance
Damage related to over-revving of the engine due to small prop size or unreasonable use
Rusted internal parts such as bearings and crankshaft
Crash damage or any other physical damage including bent crank shafts
Damage due to use of improper fuel and/or spark plugs
Damage due to lean runs, such as rusted bearings, seized connecting rod or piston, etc.
Damage caused by foreign objects
Damage caused by unreasonable mounting or running conditions (insufficient cooling, improper mount-ing, improper propeller size of lack of balancing, etc.)
Damage due to improper disassembly or reassembly
Modification to the working parts of the engine of any kind
Warranty Repair Instructions
(Failure to meet these conditions will cause delay)
Instructions for sending in your engine
Please download the above form by clicking on the form picture above. Note this form requires that you have the free version of Adobe Acrobat reader installed on your computer.
Fill out this form completely and print it out and include it in the box with your engine.
BCMAEngines will not begin repair or warranty work without this form so it is important that you do not omit this step.
When shipping your engine we prefer that you do not insure the package as it requires a signature to pick up the package and there is not always someone available to do so. This creates a delay in us receiving your engine.
Please add either delivery confirmation or tracking to your package since package loss does occur on rare occasions. BCMAEngines is not responsible for packages lost in transit to BCMAEngines.
Warranty Repairs
Providing that warranty conditions have been met, your engine will be repaired without charge.
Non-Warranty Repairs
Should your repair cost exceed 50% of the original purchase cost, you will be provided with an estimate advising you of your options. Any return freight for non-warranty repairs will be billed to the consumer. I accept PayPal, Money Order, or Check for payment made out to: BCMAEngines LLC.
NOTE: Any engine repair that is made and not paid for within 30 days of repair completion will become property of BCMAEngines.
Refunds
If for any reason you are dissatisfied with your purchase from BCMAEngines, I will offer a refund (minus shipping fees) within 30 days of purchase. However if engine has been run, mounted, and/or has cosmetic damage, missing parts a 15% restocking fee will be deducted from your refund. There will be no refund outside of 30 days under any circumstance.
All sales are final on all used, custom or converted engines. However these engines will carry the same warranty as any other engine from BCMAEngines.
Badger Canyon Model Aircraft Engines
P.O. Box 268, Laramie, WY 82073
***PLEASE NOTE OUR NUMBER HAS CHANGED***
Phone: (307) 399-3371
Please do not call this number for order or shipping status.
Our Customer Service e-mail will handle these issues.
Business Hours:
Customer Service (via e-mail): 9am-5pm (Mon-Fri)
Technical Support (via phone or e-mail): 10:00am to 4:00pm (Tue-Thur)
Mountain Standard Time
service@bcmaengines.com
I accept all major credit cards, please call me to process your card
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Statement of Liability
BCMAEngines guarantees the products sold to be manufactured of high quality materials with excellent craftsmanship, and are free from defects at the date of purchase.
IN NO CASE SHALL BCMAENGINES LIABILITY EXCEED THE ORIGINAL COST OF THE PURCHASED ITEM.
As BCMAEngines has no control over the manner in which any of its products are used or maintained, no liability shall be assumed nor accepted for any damages resulting from use of products purchased.
BCMAEngines reserves the right to refuse services to anyone, at anytime, for any reason.
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